Contact Us
We're here to help you create the perfect wedding invitation. Reach out to our friendly support team.
Average response time: Under 24 hours
How Can We Help?
Choose your preferred way to get in touch with our support team. We're available through multiple channels.
Email Support
Business Hours
We're available to help you during these hours.
Mon-Fri: 9 AM - 6 PM (GMT+7)
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Find quick answers to common questions about ChernDer.
How do I create my first wedding invitation?
Simply sign up for an account, choose a template, and customize it with your wedding details, photos, and preferences.
Can I use AI video backgrounds on the free plan?
AI video backgrounds are available on Premium and Enterprise plans. The free plan includes basic templates and features.
How many guests can I invite?
The free plan supports up to 50 guests. Premium and Enterprise plans offer unlimited guest management.
Can I get a refund if I'm not satisfied?
Yes, we offer a 7-day refund policy if you haven't used any premium features. Contact our support team for assistance.
Is my data secure on ChernDer?
Absolutely. We use industry-standard encryption and security measures to protect your personal information and wedding data.
Can I customize the invitation design?
Yes! Our platform offers extensive customization options including colors, fonts, layouts, and AI-powered video backgrounds.